The briefing. When something changes for operators.
We write when something changes that a company running AI agents should know about: a court decision, an exclusion turning up at renewal, a new product with published terms, a date in the AI Act arriving. Each issue keeps the standard of the articles on this site: named sources, dated events, no speculation.
While you wait, start here.
The pieces most operators read first, and the ones the rest of the site builds on.
- Does my business insurance cover AI errors? The policy by policy guideGeneral liability, errors and omissions, cyber and D&O, read one at a time for AI.
- AI policy exclusions: what to review before your next renewalThe exclusions in cyber, E&O and emerging AI policies that could leave an operator uninsured.
- Deploying your first AI agent: the 90 day playbookWeek by week actions, the documents to hold, and the red flags that delay cover.
- The Air Canada chatbot case: what SME operators should learnMoffatt v. Air Canada, and what it means for any business with a customer facing agent.
- How to build an AI agent incident response planDetection, containment, recovery, customer messages, regulatory notice and the insurance claim.